Monday, 19 March 2012

Best from the February Portrait Class


February Portrait Class Feedback from Robin Nichols on Vimeo.
Pic by Stephanie Flack

Pic by Stephanie Flack

Pic by Stephanie Flack

Pic by Stephanie Flack
Pic by Phil Young

Pic by Phil Young

Pic by Phil Young
Pic by Niall Chang

Pic by Niall Chang

Pic by Niall Chang

Pic by Niall Chang
Pic by Kusum Singh

Pic by Kusum Singh

Pic by Kusum Singh
Pic by James Peppiat

Pic by James Peppiat

Pic by James Peppiat
Pic by Mary Flynn

Pic by Mary Flynn

Pic by Mary Flynn

Thursday, 8 March 2012

Great After Sales Sevice from Blurb


I've just finished my 14th book using Blurb (www.blurb.com). I thought it appropriate to make some comments on its service. Most of my books have been travel oriented, records of a big trip and, once in Blurb's online bookstore, are categorised under "Travel". There are more than 26,000 books in this category. Blurb is a popular company producing, in my opinion, an increasingly impressive product at a reasonably affordable price.
However, when I recently received my 14th book I was dismayed to see that the front page title appeared dangerously close to the outer right-hand edge of the book.
Experiencing one of those awful sinking feelings when the wrapper is opened for the first time, I compared what I
physically saw in the book with the original Booksmart document onscreen. I realised that the programmers only provide a bleed warning in the Edit Mode, not in the Preview Mode which I always use for final checking.
The inside cover endpapers were also slightly bubbled, as if not pressed flat during the adhesive process. This was less a concern to me than the almost truncated title. Even so I still mentioned both problems in an e-mail to Blurb's Support Centre.

I received an automatic reply by return stating that somebody would be in touch with me shortly. I've contacted support on other occasions and found that, yes, someone always gets back within 48 hours.
Support asked me to take pictures of the endpapers and the bleed issue (above), which I did. Within 24 hours I received a reply, plus a coupon number to the value $200 (approximately the cost to have the original printed) with an apology. I was impressed.
On another occasion, the binding wasn't tight enough so that the pages slumped out in between the hardcover edges. I had the same quick response from Blurb Support and received a credit within 48 hours.
The reason for writing this is to highlight that, with so many custom books being printed by Blurb (not sure how many, but it must be tens of thousands per month) I don't find it unacceptable that the occasional book has quality problems. But what's satisfying is that Blurb is big enough not only to admit $#%@ happens, but also to do something about it. It might not happen for all your perceived problems, but at least this time it leaves me a happy camper currently planning my 15th book.

Wednesday, 29 February 2012

Operation Smile Singapore: Six Day Challenge in Myanmar

It wasn't so much a challenge. More a visually-confronting assault on the senses. I'd put my hand up to be a volunteer with Operation Smile, a US-based medical charity concerned [mostly] with repairing facial disfigurements in kids caused by cleft lip and cleft palates.

Plastic surgeons work on a tiny patient in Mandalay's general hospital. Operations can last from 45mins to hours depending on the severity of the facial deformity.
I'd initially volunteered as the social photographer. Basically to record everything about the mission: from the transit and arrival of 30+ volunteers, unpacking, setting up the patient screening centre, an operating theatre, then covering the arrival of potential patients, photographing their progress through the theatre to the post-op room, and so on. Easy right?
Tools of the surgeon's trade.
This child is remarkably perky the morning after her cleft lip surgery. Mother is clearly happy enough to be the 'notice board' for the stickies handed out by the post-op support staff.
Proud father with his young son waiting patiently for surgery assessment on Day One.


On paper it looked OK but then the mission was set to fly to Yangon, then charter a plane into Mandalay. Its general hospital, though not entirely bereft of facilities, would probably make the hair on most Australian heads curl in panic.(Example: as the local TV people were interviewing one of the staff in the courtyard, a road accident patient was wheeled down the ramp into camera shot and left to lie in the sun while the porter went off to do something else. He was not left for long but in front of a TV crew? You get the drift).


Still a little dazed the morning after, this young child was responsive enough to my clumsy attempts to get his attention.
Pads are attached to little hands to prevent IV drips from accidentally being pulled out immediately after surgery. It's a poignant sight that I'll never forget.

In fact Mandalay General Hospital was definitely stuck in a 50s time warp. Another reason, I guess,  for why Operation Smile freights in all its equipment, drugs and accessories needed to operate on 100+ patients over the tight space of a eight days.

Day one lasted 12 hours. Day two was shorter, only ten hours. The workload for all involved was quite intense. Didn't matter whether it was medical records area, surgery or anaesthesiology. Add to this the fact that, as photographer, you can't do anything but document the progress of the staff amid the chaos of everyone squeezed into a workspace that was designed for a fraction of the staff. By the end of the week everyone was looking somewhat less healthy than when they arrived but I was most impressed that such a diverse group, flown in from ten different countries could work so seamlessly under such trying conditions.
Photographically the mission was a huge challenge. I even got the job of photographing the patients immediately before their operations, then straight after, before they woke up from the anaesthetic!

Despite the hard work, shortage of first world facilities (Arrgh! No decent Internet) I left Myanmar feeling a great sense of achievement. If asked, I'd do it again at the drop of a hat.

Saturday, 18 February 2012

Going Bush

Some of my former students – members of the f8.0 group featured in this blog previously (and part of the first African tour I led to Kenya/Tanzania in 2010), recently spent a few days in north-east Victoria based near Wangaratta.



Armed with tripods, cameras, hats and sunscreen they enjoyed (endured?) temperatures in the mid-30s and fine clear weather, with some haze in the middle of the day.
Particular attractions for photographers include the historic towns of Chiltern and Beechworth, Amulet Vineyard (which affords long views down the valley), panoramic views from Murmungee Lookout, an old mining dredge at El Dorado, and disused tobacco drying sheds. Bailey’s Winery has its own museum of old equipment.
There's plenty of scope for HDR and panoramic photography here. While Fraser and Lucie attempted jigsaw panoramas with more than 20 photos in them, Fay and Ralph were trying out their new cameras’ (Sony A77 and Fuji X100 respectively) in-camera panorama features.
Part-time locals, Alan - Lumix enthusiast (FZ150) - and Kerry, hosted the group and provided valuable guiding skills.

About Me

My Photo
Sydney, NSW, Australia
I've been a pro photographer for more than 30 years, shooting a range of subjects for an even wider range of clients and jobs. Now a great deal of my time is involved with teaching photography and post-production, both online (at www.ppsop.com), and face to face classes at CCE (Sydney Uni). I also conduct luxury Photo Tours where we travel to exotic locations to learn the art of photography - while enjoying great company and fabulous food. It's simply the best way to learn the craft of photography...